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Effective Date: 08/11/2025
Business Name: Green Serve Nutritionist
Website: https://greeneserve.com

At Green Serve Nutritionist, we are committed to providing high-quality, personalized nutrition services. Your satisfaction is important to us. Please read our Refund Policy carefully before purchasing any of our services or products.

1. Consultations and One-on-One Sessions

All individual consultations (including initial assessments and follow-ups) are non-refundable once the session has been completed.

If you need to cancel or reschedule:

• We require at least 24 hours' notice for all cancellations or rescheduling.

• Cancellations made with at least 24 hours’ notice may be rescheduled at no extra cost.

• Missed appointments or cancellations made with less than 24 hours’ notice may be charged in full and may not be eligible for rescheduling.

2. Coaching Programs and Packages

For multi-session or coaching packages (e.g. 4-week, 8-week, or 12-week programs):

• Refunds are not provided once the program has started or the first session/materials have been delivered.

• If you are unsatisfied after the first session, you may request a partial refund (minus the cost of the session delivered and administrative fees).

• After the second session or beyond, no refunds will be issued unless otherwise required by law.

We encourage you to reach out to discuss any issues—we're here to support your success.

3. Digital Products & Downloads

Due to the nature of digital products (eBooks, guides, templates, meal plans, etc.), all sales are final and non-refundable once the product has been accessed or downloaded.

If you experience any technical issues, please contact us at support@greeneserve.com, and we’ll do our best to help.

4. Group Programs, Challenges & Workshops

• If a refund is requested prior to the start date, a full or partial refund may be granted depending on the circumstances.

• No refunds will be issued once the group program or challenge has begun, except in rare cases at our sole discretion.

5. Subscription Services (If Applicable)

If you offer ongoing memberships or subscription services:

• You may cancel your subscription at any time.

• Cancellations must be made at least 48 hours before your next billing cycle to avoid being charged for the following month.

• No refunds are issued for partially used periods.

6. Exceptions and Discretionary Refunds

We reserve the right to make case-by-case exceptions and issue discretionary refunds or service credits based on special circumstances (e.g. documented medical emergencies, technical errors, etc.).

7. Contact Us

If you have any questions about this Refund Policy or would like to request a cancellation or refund, please contact:

📧 Email: support@greeneserve.com
🌐 Website: https://greeneserve.com